Wise

📂 Fintech📍 Londra🗓️ Founded: 2021

Fintech platform for international money transfers and multi-currency accounts at real exchange rates without hidden fees.

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About Wise

Taavet Hinrikus and Kristo Käärmann founded TransferWise — now Wise — out of personal frustration: both were European workers in the UK who were losing money every month on unnecessary currency exchange fees charged by traditional banks. Rather than accept it, they invented an alternative system built on the real exchange rate — the mid-market rate shown on Reuters or Google, without the hidden margins banks silently add on top. The insight was disruptive because it exposed what banks preferred not to communicate: the true cost of an international transfer is not just the visible fee, but the unfavorable exchange rate applied to the conversion. Wise built its infrastructure on this principle of complete transparency, showing users exactly how much they are paying and why before they even confirm the transaction. Today Wise is far more than a simple transfer service. The platform offers multi-currency accounts, debit cards usable worldwide, international business payments, and a B2B payment infrastructure for companies that need to send or receive money in multiple currencies. In FY2024 the platform processed £118 billion — a number that speaks to the scale reached by something that started as a workaround between friends. In July 2021, Wise listed on the London Stock Exchange through a direct listing, becoming one of the most significant European tech IPOs of the year. The economic model rests on transparent, low fees applied to each transfer, supplemented by revenues from cards, accounts, and interest on deposited balances. The strategy is the classic high-volume, low-margin approach: reduce the cost to the point where the service becomes the obvious choice for anyone moving money across borders. Wise today is a benchmark for anyone building financial products founded on trust: it demonstrates that genuine transparency is not merely an ethical value but a concrete competitive advantage.

The Story

Wise was founded in London by Taavet Hinrikus and Kristo Käärmann, who recognized a personal frustration: sending money internationally through banks was expensive and slow due to hidden fees and bad exchange rates. The founding insight was that by using real, mid-market exchange rates and transparent fees, an online platform could offer dramatically better value. Wise scaled rapidly to become the standard for international transfers, proving that fintech could compete on fundamentals.

How Wise works

Business Model

Wise (formerly TransferWise) generates revenue by charging a transparent, reduced fee on each international transfer; the fee is proportional to the amount and varies by currency pair. It also earns from card payment services, multi-currency accounts, and interest on deposited balances. The model is B2C/B2B: users and companies pay for transfers and card use; the high-volume, low-margin strategy attracts large transaction volumes.

Revenue Model

Transparent transaction fee (0.4-1% of amount transferred) + fees for Wise Business multi-currency accounts.

How Wise competes

Competitive Advantages

  • Network of local bank accounts in 80+ countries that avoids SWIFT circuits and reduces costs
  • Reputation for total transparency on costs — the opposite of banks
  • Profitable since 2017: no dependence on VC for survival

Founding Team

Founders

Taavet HinrikusCo-founder (ex primo dipendente Skype)
Kristo KäärmannCo-founder & CEO

Key Metrics

Volume trasferito FY2024£118B (2024)
Clienti attivi12.8M (2024)
Revenue FY2024£1.1B (2024)
Profittabilitàdal 2017, costante (2024)
IPOLuglio 2021, LSE direct listing (2021)

Lessons from Wise

  • Radical transparency (showing exactly what each transfer costs) can be a competitive advantage, not just a value.
  • Building proprietary financial infrastructure (local accounts instead of SWIFT) is expensive but creates an unreplicable moat.
  • Direct listing instead of traditional IPO allowed early employees to sell without artificial dilution.

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Sources

🎙️ Scalable Podcast — European startup stories · 🇮🇹 in Italian
Spotify 🎧 Apple