Urbantz

Urbantz is a Belgian startup founded in 2015 in Brussels that developed a SaaS platform for last-mile logistics optimisation — the final segment of the distribution chain that delivers parcels from the sorting hub to the recipient's door, which accounts for 30% of total logistics costs and is the most complex phase to manage efficiently. The Urbantz platform serves retailers, couriers, and logistics operators managing delivery fleets: it optimises routes in real time considering time constraints, vehicle capacity, delivery preferences, and traffic data, and integrates communication with the end recipient (notifications, tracking, delivery instructions) in a single platform. The goal is to reduce cost per delivery, increase first-attempt delivery rates, and improve customer experience in the last mile. Urbantz positions itself in the European logistics SaaS market, where e-commerce growth has created structural demand for delivery optimisation tools. The company has attracted European investors and serves medium and large logistics operators across several European countries.