Shift Technology

The insurance industry pays out billions each year in fraudulent claims. Estimates vary, but industry associations put the figure at a meaningful percentage of total claims settled — translating into higher premiums for honest customers and margin pressure for insurers. Shift Technology was founded in Paris by Jeremy Jawish, David Durrleman, and Eric Sibony with a precise goal: applying artificial intelligence to identify the anomalous patterns that precede or accompany insurance fraud, before a claim is paid out. Shift's AI platform analyzes claims data in real time, compares it against historical models, and automatically flags cases that show risk indicators, allowing analysts to focus their resources on genuinely suspicious claims rather than an undifferentiated universe of applications. But Shift goes beyond fraud detection: the platform also supports claims management automation, speeding up the settlement of straightforward cases and improving the customer experience. Its SaaS model, with AI modules sold to insurance companies, has allowed Shift to establish itself as a reference provider for some of the world's leading insurers. The combination of algorithmic precision and deep understanding of insurance-specific requirements — regulations, processes, industry language — is Shift's most durable competitive barrier. In a sector traditionally slow to adopt technology, Shift Technology has demonstrated that AI can generate measurable value from day one.