Miro

๐Ÿ“‚ Software Enterprise๐Ÿ“ Amsterdam๐Ÿ—“๏ธ Founded: 2011

Collaborative visual workspace for teams: 50M+ monthly users, $17.5B valuation, powering design and innovation across Fortune 500 companies.

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Podcast Episode

๐ŸŽ™๏ธ Deep Dive

EP15 - Unicorn Files - Miro: From Perm's Whiteboards to Global Future

Listen to the episode

About Miro

When Andrey Khusid and Oleg Shardin built what would become Miro โ€” originally called RealtimeBoard โ€” it was a relatively focused tool: an infinite digital canvas for distributed teams to collaborate visually. Then remote work went mainstream, and the whiteboard became the center of gravity for how millions of teams think, plan, and build together. The core problem Miro addresses is the loss of visual, collective thinking in distributed work. In a shared physical space, a whiteboard, sticky notes, or a sheet on the table can anchor a conversation and build shared understanding quickly. Distributed teams lose that mode of collaboration. Email chains and slide decks are poor substitutes for the fluid, spatial, simultaneous thinking that happens around a real board. Miro created a persistent, infinite, shared canvas where teams can brainstorm, map processes, design products, run agile retrospectives, and conduct workshops โ€” synchronously or asynchronously, across time zones. The business model follows a freemium SaaS structure: the core product is free, while advanced features for teams and enterprises sit behind tiered subscription plans. This architecture enables viral, bottom-up growth within organizations โ€” one team adopts it for free, spreads it to colleagues, and eventually the company converts to paid plans at scale. It is one of the most effective product-led growth engines in enterprise software. The numbers reflect genuine global scale: more than 90 million registered users, over 130,000 organizations on the platform, and annual recurring revenue exceeding 500 million dollars. The company's valuation has reached 17.5 billion dollars, placing Miro among Europe's most valuable software companies. The customer base includes the majority of the Fortune 500, spanning technology companies, consulting firms, financial institutions, and creative agencies. Miro has demonstrated that building a category-defining global software product does not require a San Francisco or London address. Its template ecosystem, deep integrations with tools like Jira, Figma, and Slack, and the network effects of teams already working within it have created a competitive moat that goes well beyond the product itself.

The Story

Founded by Andrey Khusainov and Oleg Shilovitsky in Russia before relocating to San Francisco, Miro emerged from the recognition that remote collaboration needed better visual tools. The platform evolved from a simple whiteboarding concept to comprehensive workspace technology used by leading global enterprises.

How Miro works

Business Model

Freemium SaaS with tiered subscriptions for teams and enterprises.

Revenue Model

Subscription fees based on user count and feature tiers.

Products & Services

Key Products

  • Piattaforma di collaborazione visiva Miro
  • Modelli Miroverse

Core Use Cases

  • Brainstorming e generazione di idee
  • Mappatura del flusso di lavoro
  • Riunioni a distanza

Market & Clients

Key Customers

Used by over 30 million users globally.

How Miro competes

Competitors

FigmaLucidchartMicrosoft Whiteboard

Competitive Advantages

  • Rich integration ecosystem
  • Large user base
  • Intuitive interface

How Miro grows

Growth Strategy

Expand business functionalities, deepen integrations, and invest in community content (Miroverse).

Distribution Model

Freemium self-service plus enterprise sales.

Moat (Defensibility)

Large active community and extensive integration ecosystem.

Regulatory Context

Compliance with data security standards and privacy laws.

Key Risks

  • Competition from larger productivity suites
  • Economic slowdown reduces IT budgets

Strategic Insights

  • Combining freemium adoption with enterprise sales drives scalability.
  • Integration ecosystem drives retention

Funding & Investors

Funding Rounds

  • 2022 - Series C: $400M
    Lead: ICONIQ Capital, Accel, Atlassian

Key Investors

AccelAtlassianICONIQ CapitalSalesforce Ventures

Founding Team

Founders

Andrey KhusidCEO
Oleg ShardinCoโ€‘founder

Key Executives

  • Andrey Khusid - CEO

Key Metrics

Utenti globali90M+ (2024)
Organizzazioni clienti130K+ (2024)
ARR stimato (2026)$500M+ (2026)
Total funding$476M (2022)
Valutazione (Series C)$17.5B (2022)

Lessons from Miro

  • Solve your own problem and others will follow.
  • Moving headquarters to neutral locations can facilitate global expansion.

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Sources

๐ŸŽ™๏ธ Scalable Podcast โ€” European startup stories ยท ๐Ÿ‡ฎ๐Ÿ‡น in Italian
Spotify ๐ŸŽง Apple